Terms and Conditions

1. Introduction

These Terms & Conditions govern the use of Dawa 24x7's services. By using our app, you agree to these terms.

2. Services Provided

We facilitate the delivery of medicines from local pharmacies to consumers. We do not own or operate any pharmacy.

3. User Responsibilities

• You must provide accurate and complete information when placing an order.
• You are responsible for ensuring that any medicines ordered are appropriate for your use.
• You must pay for the orders placed through our app.

4. Delivery

• We aim to deliver medicines within 30 minutes; however, delivery times may vary due to external factors.
• You are responsible for providing a correct and accessible delivery address.

5. Payments

• All payments must be made at the time of ordering through our app.
• Payment information is securely processed by third-party payment processors.

6. Cancellations & Refunds

• Orders cannot be canceled once placed.
• Refunds are only provided in case of incorrect delivery or defective products, subject to verification.

7. Limitation of Liability

We are not liable for any damages arising from the use of our services, including delays in delivery or issues with the medicines provided by pharmacies.

8. Governing Law

These terms are governed by the laws of India.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at support@dawa24x7.com.